Browsing by Subject Customer relationship management

Showing results 1 to 3 of 3
Issue DateTitleAuthor(s)Contributor(s)Rank
2015Upravljanje odnosima sa kupcima kao izvor konkurentnosti kompanija u promenjivom okruženjuJugović, Tijana; Petrović, Dejan; Kostić-Stanković, Milica M51
2019Enhancing the customer relationship management in public libraries Findings from three developing countriesStokić, Aleksandar; Stojanović, Danijela; Bogdanović, Zorica ; Despotović-Zrakić, Marijana ; Radenković, BožidarM23
9-Mar-2025IT support for customer relationship management according to the guidelines of the ISO 10001 standardRuso, Jelena ; Bojanić, Marko; Glogovac, Maja ; Đurić, Mladen ; Tošić, Biljana