Browsing by Subject business excellence
Showing results 1 to 3 of 3
| Issue Date | Title | Author(s) | Contributor(s) | Rank |
|---|---|---|---|---|
| 2017 | A CRM performance measurement in banking using integrated BSC and customized ANP-BOCR approach | Tornjanski, Vesna; Knežević, Snežana ; Delibašić, Boris | M24 | |
| 2018 | On the meaning and use of excellence in the operations literature: a systematic review | Thurer, Matthias; Tomašević, Ivan ; Stevenson, Mark; Fredendall, L.D.; Protzman, C.W. | M22 | |
| 2020 | A Novel Integrated Subjective-Objective MCDM Model for Alternative Ranking in Order to Achieve Business Excellence and Sustainability | Marković, Vladimir; Stajić, Ljubisa; Stević, Željko; Mitrović, Goran; Novarlić, Boris; Radojičić, Zoran | M22 |