Browsing by Subject customer loyalty
Showing results 1 to 2 of 2
| Issue Date | Title | Author(s) | Contributor(s) | Rank |
|---|---|---|---|---|
| 2006 | Tehnike za ocenjivanje i merenje lojalnosti potrošača | Damnjanović, Vesna ; Krulj, Darko; Filipović, Vinka | ||
| 2007 | Applying the RFM method in creating assessing customer relations | Kostić-Stanković, Milica |