Automated interpretation of key performance indicator values and its application in education
Само за регистроване кориснике
2013
Чланак у часопису (Објављена верзија)
Метаподаци
Приказ свих података о документуАпстракт
Business intelligence applications are supposed to provide accurate, on-time reports to business analysts and executives. However, when the latter are concerned, it seems that reports they receive just contain tabular and/or visualized data (charts, dials and other visualizations) and little or no information. No matter how well presented, data has no meaning unless it is interpreted - only then it becomes information and only then can it provide actionable insight (knowledge) into how business is doing. Since this interpretation is performed manually by users, numerous issues can affect the quality of derived information: data volume and presentation, user's concentration, previous knowledge, experience, bias, etc. A solution for automated interpretation of (business) key performance indicator values is presented in this paper. It uses domain knowledge and expert system technology to transform business data into information. Information is then presented as natural-language-like sente...nces and incorporated into reports. An implementation of this solution and its application as an educational tool are presented and evaluated.
Кључне речи:
Key performance indicator / Fuzzy / Explanation facility / Expert system / Education / Business intelligenceИзвор:
Knowledge-Based Systems, 2013, 37, 250-260Издавач:
- Elsevier, Amsterdam
DOI: 10.1016/j.knosys.2012.08.006
ISSN: 0950-7051
WoS: 000313761800023
Scopus: 2-s2.0-84870053928
Институција/група
Fakultet organizacionih naukaTY - JOUR AU - Tomić, Bojan AU - Millc, Tanja PY - 2013 UR - https://rfos.fon.bg.ac.rs/handle/123456789/1098 AB - Business intelligence applications are supposed to provide accurate, on-time reports to business analysts and executives. However, when the latter are concerned, it seems that reports they receive just contain tabular and/or visualized data (charts, dials and other visualizations) and little or no information. No matter how well presented, data has no meaning unless it is interpreted - only then it becomes information and only then can it provide actionable insight (knowledge) into how business is doing. Since this interpretation is performed manually by users, numerous issues can affect the quality of derived information: data volume and presentation, user's concentration, previous knowledge, experience, bias, etc. A solution for automated interpretation of (business) key performance indicator values is presented in this paper. It uses domain knowledge and expert system technology to transform business data into information. Information is then presented as natural-language-like sentences and incorporated into reports. An implementation of this solution and its application as an educational tool are presented and evaluated. PB - Elsevier, Amsterdam T2 - Knowledge-Based Systems T1 - Automated interpretation of key performance indicator values and its application in education EP - 260 SP - 250 VL - 37 DO - 10.1016/j.knosys.2012.08.006 UR - conv_1509 ER -
@article{ author = "Tomić, Bojan and Millc, Tanja", year = "2013", abstract = "Business intelligence applications are supposed to provide accurate, on-time reports to business analysts and executives. However, when the latter are concerned, it seems that reports they receive just contain tabular and/or visualized data (charts, dials and other visualizations) and little or no information. No matter how well presented, data has no meaning unless it is interpreted - only then it becomes information and only then can it provide actionable insight (knowledge) into how business is doing. Since this interpretation is performed manually by users, numerous issues can affect the quality of derived information: data volume and presentation, user's concentration, previous knowledge, experience, bias, etc. A solution for automated interpretation of (business) key performance indicator values is presented in this paper. It uses domain knowledge and expert system technology to transform business data into information. Information is then presented as natural-language-like sentences and incorporated into reports. An implementation of this solution and its application as an educational tool are presented and evaluated.", publisher = "Elsevier, Amsterdam", journal = "Knowledge-Based Systems", title = "Automated interpretation of key performance indicator values and its application in education", pages = "260-250", volume = "37", doi = "10.1016/j.knosys.2012.08.006", url = "conv_1509" }
Tomić, B.,& Millc, T.. (2013). Automated interpretation of key performance indicator values and its application in education. in Knowledge-Based Systems Elsevier, Amsterdam., 37, 250-260. https://doi.org/10.1016/j.knosys.2012.08.006 conv_1509
Tomić B, Millc T. Automated interpretation of key performance indicator values and its application in education. in Knowledge-Based Systems. 2013;37:250-260. doi:10.1016/j.knosys.2012.08.006 conv_1509 .
Tomić, Bojan, Millc, Tanja, "Automated interpretation of key performance indicator values and its application in education" in Knowledge-Based Systems, 37 (2013):250-260, https://doi.org/10.1016/j.knosys.2012.08.006 ., conv_1509 .