Providing Services for Student Relationship Management on Cloud Computing Infrastructure

Abstract

This paper presents an approach for providing student relationship management services on cloud computing infrastructure. Main goal of the paper is to design reliable, comprehensive and cost effective infrastructure that enhances realization of educational and collaboration processes. Model of student relationship management based on cloud computing infrastructure is described in details. As a proof of concept, the model was implemented in the e-learning system of E-business Lab, at Faculty of organizational sciences, University of Belgrade. Results show that the implemented model contributes to better collaboration and communication between students and educational institution and increases performances of the educational process, as well.