Enhancing workplace learning activities in intelligent learning extended organizations

Abstract

This chapter presents the IntelLEO solution that was developed in order to provide a new paradigm, namely, Intelligent Learning Extended Organization (IntelLEO). IntelLEO leverages intelligent technologies to support learning and knowledge-building (LKB) activities of a community that emerges as a temporal integration of two or more different business and educational communities and organizational cultures, with emphasis to LKB activities of Individuals and groups across various boundaries (vertical-within the organizations involved and horizontal-within and between the organizations).. The solution is implemented as part of the IntelLEO project, an FP7 project in the area of technology enhanced learning. IntelLEO software solution supports the process of transformation between tacit and explicit knowledge on the cross-organizational level, describing the ways for improving the responsiveness of organizations participating in IntelLEO. Responsiveness in this context is defined through increased motivation to proactively learn and construct knowledge in an IntelLEO. The IntelLEO pedagogical model was derived from the initial organizational SECI knowledge management model and adapted to describe crossorganizational learning in extended organizations. The IntelLEO technological services were developed to address motivational enablers within SECI model. Thereby, the IntelLEO SECI model for promoting motivated LKB acts across organizations was supported with the technological means that enabled to apply the model in extended organizations.