BPM Adoption in Serbian Companies
Само за регистроване кориснике
2019
Конференцијски прилог (Објављена верзија)
Метаподаци
Приказ свих података о документуАпстракт
This paper analysis BPM adoption in context of companies operating in Serbia. The goals were to determine level of BPM adoption in companies in Serbia and identify what factors contributing the most to the success in BPM adoption. Questionnaire was used for data collection. BPM adoption was measured through Process Performance Index (PPI). Parametric statistical tests were used on survey data to identify factors that contribute the most to successful BPM adoption. Results in this research shows several factors that significantly contribute to success of BPM adoption measured through PPI. First, companies who have formally trained their employees in process analysis/ redesign experienced more significant success in BPM adoption. Second factor is strategic orientation, expressed through criteria such as enterprise-wide business process architecture design and change efforts, increased market share and revenue, reduction of business risk, etc. This shows that strategic focus can even make... up for the lack of operational knowledge, and increase chances for success of BPM adoption.
Кључне речи:
Process Performance Index / BPM practice / BPM adoptionИзвор:
Business Process Management: Blockchain and Central and Eastern Europe Forum, 2019, 361, 324-327Издавач:
- Springer International Publishing Ag, Cham
DOI: 10.1007/978-3-030-30429-4_23
ISSN: 1865-1348
WoS: 000546027600023
Scopus: 2-s2.0-85072850142
Институција/група
Fakultet organizacionih naukaTY - CONF AU - Stojanović, Dragana AU - Jovanović, Ivona AU - Slović, Dragoslav AU - Tomašević, Ivan AU - Simeunović, Barbara PY - 2019 UR - https://rfos.fon.bg.ac.rs/handle/123456789/1885 AB - This paper analysis BPM adoption in context of companies operating in Serbia. The goals were to determine level of BPM adoption in companies in Serbia and identify what factors contributing the most to the success in BPM adoption. Questionnaire was used for data collection. BPM adoption was measured through Process Performance Index (PPI). Parametric statistical tests were used on survey data to identify factors that contribute the most to successful BPM adoption. Results in this research shows several factors that significantly contribute to success of BPM adoption measured through PPI. First, companies who have formally trained their employees in process analysis/ redesign experienced more significant success in BPM adoption. Second factor is strategic orientation, expressed through criteria such as enterprise-wide business process architecture design and change efforts, increased market share and revenue, reduction of business risk, etc. This shows that strategic focus can even make up for the lack of operational knowledge, and increase chances for success of BPM adoption. PB - Springer International Publishing Ag, Cham C3 - Business Process Management: Blockchain and Central and Eastern Europe Forum T1 - BPM Adoption in Serbian Companies EP - 327 SP - 324 VL - 361 DO - 10.1007/978-3-030-30429-4_23 UR - conv_2336 ER -
@conference{ author = "Stojanović, Dragana and Jovanović, Ivona and Slović, Dragoslav and Tomašević, Ivan and Simeunović, Barbara", year = "2019", abstract = "This paper analysis BPM adoption in context of companies operating in Serbia. The goals were to determine level of BPM adoption in companies in Serbia and identify what factors contributing the most to the success in BPM adoption. Questionnaire was used for data collection. BPM adoption was measured through Process Performance Index (PPI). Parametric statistical tests were used on survey data to identify factors that contribute the most to successful BPM adoption. Results in this research shows several factors that significantly contribute to success of BPM adoption measured through PPI. First, companies who have formally trained their employees in process analysis/ redesign experienced more significant success in BPM adoption. Second factor is strategic orientation, expressed through criteria such as enterprise-wide business process architecture design and change efforts, increased market share and revenue, reduction of business risk, etc. This shows that strategic focus can even make up for the lack of operational knowledge, and increase chances for success of BPM adoption.", publisher = "Springer International Publishing Ag, Cham", journal = "Business Process Management: Blockchain and Central and Eastern Europe Forum", title = "BPM Adoption in Serbian Companies", pages = "327-324", volume = "361", doi = "10.1007/978-3-030-30429-4_23", url = "conv_2336" }
Stojanović, D., Jovanović, I., Slović, D., Tomašević, I.,& Simeunović, B.. (2019). BPM Adoption in Serbian Companies. in Business Process Management: Blockchain and Central and Eastern Europe Forum Springer International Publishing Ag, Cham., 361, 324-327. https://doi.org/10.1007/978-3-030-30429-4_23 conv_2336
Stojanović D, Jovanović I, Slović D, Tomašević I, Simeunović B. BPM Adoption in Serbian Companies. in Business Process Management: Blockchain and Central and Eastern Europe Forum. 2019;361:324-327. doi:10.1007/978-3-030-30429-4_23 conv_2336 .
Stojanović, Dragana, Jovanović, Ivona, Slović, Dragoslav, Tomašević, Ivan, Simeunović, Barbara, "BPM Adoption in Serbian Companies" in Business Process Management: Blockchain and Central and Eastern Europe Forum, 361 (2019):324-327, https://doi.org/10.1007/978-3-030-30429-4_23 ., conv_2336 .