Enhancing IT Project Management Maturity Assessment

Abstract

Maturity models define sets of levels or phases describing the development of observed object in a unique and hierarchically structured way. The existence of CMMI model leads to the development of other models and, consequently, to the development of maturity assessment systems. Maturity is attributed with a certain “maturity level” and relates to progressive improvement in performances. This paper discusses maturity assessment using the basic principles of PERT method, i.e., optimistic, pessimistic and most likely maturity assessment of an organization, directly implying that IT, project, and organizational maturity components, as well as demographic characteristics, significantly influence performance management in IT projects on the territory of the Republic of Serbia. IT, project, and organizational performances’ assessment enables implementation of the maturity measurement system in order to create an appropriate project management knowledge framework. This paper presents theoretical and practical implications.