CROWD-BASED OPEN INNOVATION: MODELS, CHALLENGES, AND TRENDS

Abstract

This article considers concepts, models, achieved results and emerging trends of the open innovation approach to organizing and conducting research and development activities in companies. The goal is to perform a comprehensive systematic analysis of literature that considers the open innovation models that focus on the collaboration of various stakeholders, including companies, academia, government, startups, individuals, and others, in the context of design and development of innovative digital services, through integration of crowdsourcing and DevOps. As a result, we propose a new framework for organizing open innovation activities using DevOps practices for digitals service development. Finally, we present example