Content and Knowledge Management in Intelligent Learning Extended Organizations

Abstract

Purpose - This paper presents the concept and the implementation of the Content and/or Knowledge Provision service (CKP service, for short). The service is developed as a part of research related to content management and semantic search, within IntelLEO, an FP7 project in the area of technology-enhanced learning. Design/methodology/approach - The CKP service is developed to facilitate collaboration between workplace learners in discovering, annotating and using electronic resources. The service relies on the novel concept of Intelligent Learning Extended Organizations, presented in the paper in detail. Originality/value - The IntelLEO project aims at supporting workplace learning situations where employees are often faced with the need to efficiently find, browse, share, and otherwise use electronic learning resources, but are usually constrained by limited time and other factors when they perform all these activities on their own. The CKP service deploys a set of semantic technologies to alleviate this problem. Practical implications-By using the CKP service, employees can access semantically annotated heterogeneous resources. This reduces the time and effort needed to find, share, and recommend learning resources at workplaces efficiently.