Improving the Individual and Organizational Competencies in the Project Management Office

Abstract

The paper presents the individual and organizational competencies necessary for the successful management of the Project management office (PMO). The aim of the paper is to provide a systematic literature review dealing with this topic, supported with a comparative analysis of competencies, and a recommended set of competencies crucial for PMO development. The contribution of this paper is the classification of individual and organizational competencies for the PMO, related to the PMO’s purpose, whether it has an advisory, control or management function. Findings showed that the synergy of individual and organizational competencies for the PMO would contribute to better results and improvement of the PMO’s operations. The recommendation for further development of this topic, which is based on the improvement of individual and organizational competencies for the PMO, is to conduct research in the form of a survey or questionnaire based on finding ways to improve these competencies among employees within an organization.