Human Factor in Digital Transformation of Workforce Management: A Case of Southeastern European Telecommunication Company

Please use this identifier to cite or link to this item: https://rfos.fon.bg.ac.rs/handle/123456789/1901

Title:	Human Factor in Digital Transformation of Workforce Management: A Case of Southeastern European Telecommunication Company
Authors:	Marović, Đorđe Čavoški, Sava Marković, Aleksandar Zornić, Nikola
Keywords:	workforce management;telecommunications;human factor;digitalisation;digital transformation
Issue Date:	2019
Publisher:	Fac Organization And Informatics, Univ Zagreb, Varazdin
Abstract:	This paper presents the importance of the human factor in digital transformation. More specifically, it presents this on the case of Southeastern European telecommunications company. Modern age brought customers with highest expectations ever, but also new and agile competitors. Existing companies have to adopt modern technologies and train their employees to use them in the most efficient way possible, in order to keep their step in a competitive market.
URI:	https://rfos.fon.bg.ac.rs/handle/123456789/1901
ISSN:	1847-2001
Appears in Collections:	Radovi istraživača / Researchers’ publications

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